[{"data":1,"prerenderedAt":334},["ShallowReactive",2],{"legal:\u002Flegal\u002Fprivacy-policy":3},{"id":4,"title":5,"body":6,"description":325,"effectiveDate":326,"extension":327,"meta":328,"navigation":329,"path":330,"seo":331,"stem":332,"__hash__":333},"legal\u002Flegal\u002Fprivacy-policy.md","Privacy policy",{"type":7,"value":8,"toc":310},"minimark",[9,13,20,27,34,39,79,82,86,106,116,120,146,150,153,167,170,174,206,210,217,234,237,241,244,255,259,262,266,269,273,276,300,303,307],[10,11,5],"h1",{"id":12},"privacy-policy",[14,15,16],"p",{},[17,18,19],"strong",{},"Effective 24 April 2026",[14,21,22,23,26],{},"This policy explains how ",[17,24,25],{},"Book-A-Bed"," (\"we\", \"us\") collects and uses\ninformation when you use our website (bookabed.in), our mobile web app,\nand our related services (together, the \"Platform\").",[14,28,29,30,33],{},"Book-A-Bed is operated by ",[17,31,32],{},"GoPGMS"," and is a marketplace connecting\nguests with owners of PGs, hostels, and coliving spaces across India.",[35,36,38],"h2",{"id":37},"_1-information-we-collect","1. Information we collect",[40,41,42,49,55,61,67,73],"ul",{},[43,44,45,48],"li",{},[17,46,47],{},"Account information"," — your name, mobile number, email address,\nand password hash when you sign up.",[43,50,51,54],{},[17,52,53],{},"Identity + business information (owners only)"," — name, business\ndetails, PAN, GST, Aadhaar data, and uploaded ID documents for KYC.",[43,56,57,60],{},[17,58,59],{},"Booking information"," — dates, properties booked, prices paid,\ncommunications with owners, and any notes you send.",[43,62,63,66],{},[17,64,65],{},"Device + usage information"," — IP address, browser, operating\nsystem, pages viewed, and similar analytics data.",[43,68,69,72],{},[17,70,71],{},"Location"," — if you grant permission, approximate or precise\nlocation to show nearby properties.",[43,74,75,78],{},[17,76,77],{},"Communications"," — records of support requests and messages sent\nthrough the Platform.",[14,80,81],{},"We do not collect special categories of personal data (health, biometric,\nreligious, etc.) unless you voluntarily share them in a message.",[35,83,85],{"id":84},"_2-how-we-use-your-information","2. How we use your information",[40,87,88,91,94,97,100,103],{},[43,89,90],{},"To operate the Platform and provide bookings, listings, and\ncommunications between guests and owners.",[43,92,93],{},"To verify owner identity (KYC) before publishing listings.",[43,95,96],{},"To send transactional messages — booking confirmations, OTPs, KYC\ndecisions, owner responses.",[43,98,99],{},"To prevent fraud, abuse, and platform misuse.",[43,101,102],{},"To comply with legal obligations and respond to lawful requests.",[43,104,105],{},"To measure usage and improve the Platform.",[14,107,108,109,112,113,115],{},"We do ",[17,110,111],{},"not"," sell your personal data to third parties. We do ",[17,114,111],{},"\nuse your data for targeted advertising.",[35,117,119],{"id":118},"_3-who-we-share-information-with","3. Who we share information with",[40,121,122,128,134,140],{},[43,123,124,127],{},[17,125,126],{},"Property owners"," receive the booking details + your contact\ninformation when you send a booking request. Guests receive the\nowner's contact details once a booking is confirmed.",[43,129,130,133],{},[17,131,132],{},"Service providers"," — cloud hosting (AWS), email delivery\n(AWS SES), SMS OTP (TrueSMS), identity verification (SurePass),\npayment processors (CCAvenue, once instant-book is enabled).\nEach is bound by data-processing terms.",[43,135,136,139],{},[17,137,138],{},"Law enforcement and courts"," — when legally required.",[43,141,142,145],{},[17,143,144],{},"Successor entities"," — in a merger or acquisition, with notice.",[35,147,149],{"id":148},"_4-cookies-similar-technologies","4. Cookies + similar technologies",[14,151,152],{},"We use a small number of cookies:",[40,154,155,161],{},[43,156,157,160],{},[17,158,159],{},"Essential"," — session + authentication cookies required to keep\nyou signed in.",[43,162,163,166],{},[17,164,165],{},"Preferences"," — remembering your city, dates, and recent searches.",[14,168,169],{},"We do not use advertising cookies or sell cookie data.",[35,171,173],{"id":172},"_5-data-retention","5. Data retention",[40,175,176,182,188,194,200],{},[43,177,178,181],{},[17,179,180],{},"Account data"," — while your account is active, plus up to one\nyear after deletion for fraud prevention.",[43,183,184,187],{},[17,185,186],{},"Booking + invoice data"," — retained for seven years to meet\nIndian tax and accounting requirements.",[43,189,190,193],{},[17,191,192],{},"KYC documents"," — retained for seven years after the last\nbooking as required by applicable regulations.",[43,195,196,199],{},[17,197,198],{},"Server logs"," — up to 90 days.",[43,201,202,205],{},[17,203,204],{},"Deleted data"," — within 30 days of a verified deletion request,\nexcept data we are legally required to retain.",[35,207,209],{"id":208},"_6-your-rights","6. Your rights",[14,211,212,213,216],{},"Under India's ",[17,214,215],{},"Digital Personal Data Protection Act, 2023"," you have\nthe right to:",[40,218,219,222,225,228,231],{},[43,220,221],{},"Access a copy of the personal data we hold about you.",[43,223,224],{},"Correct inaccuracies.",[43,226,227],{},"Request deletion of data we no longer need to retain.",[43,229,230],{},"Withdraw consent and close your account.",[43,232,233],{},"Nominate someone to act for you in case of incapacity.",[14,235,236],{},"To exercise any of these rights, email our Grievance Officer (see\nsection 10). We respond within 30 days.",[35,238,240],{"id":239},"_7-security","7. Security",[14,242,243],{},"We use industry-standard measures: TLS on all connections, encrypted\nstorage, hashed passwords, least-privilege access controls, audit\nlogs on administrative actions, and private-by-default storage for\nuploaded documents with short-lived signed URLs.",[14,245,246,247,254],{},"No system is perfectly secure. If you suspect unauthorized access,\nemail ",[17,248,249],{},[250,251,253],"a",{"href":252},"mailto:support@bookabed.in","support@bookabed.in"," immediately.",[35,256,258],{"id":257},"_8-children","8. Children",[14,260,261],{},"Book-A-Bed is for users aged 18 and above. If you believe a minor\nhas provided personal data, email us and we will delete it.",[35,263,265],{"id":264},"_9-international-transfers","9. International transfers",[14,267,268],{},"Our primary infrastructure is in AWS Mumbai. If we need to transfer\ndata outside India (e.g., for a vendor based elsewhere), we rely on\ncontractual safeguards and applicable legal mechanisms.",[35,270,272],{"id":271},"_10-grievance-officer","10. Grievance Officer",[14,274,275],{},"For privacy-related concerns, contact:",[40,277,278,288],{},[43,279,280,283,284],{},[17,281,282],{},"Email:"," ",[250,285,287],{"href":286},"mailto:privacy@bookabed.in","privacy@bookabed.in",[43,289,290,283,293],{},[17,291,292],{},"Postal address:",[294,295,296],"em",{},[297,298,299],"span",{},"to be published on registration",[14,301,302],{},"We acknowledge complaints within 48 hours and resolve within 30 days.",[35,304,306],{"id":305},"_11-changes-to-this-policy","11. Changes to this policy",[14,308,309],{},"We may update this policy. Material changes will be announced in-app\nand by email at least 14 days before they take effect.",{"title":311,"searchDepth":312,"depth":312,"links":313},"",2,[314,315,316,317,318,319,320,321,322,323,324],{"id":37,"depth":312,"text":38},{"id":84,"depth":312,"text":85},{"id":118,"depth":312,"text":119},{"id":148,"depth":312,"text":149},{"id":172,"depth":312,"text":173},{"id":208,"depth":312,"text":209},{"id":239,"depth":312,"text":240},{"id":257,"depth":312,"text":258},{"id":264,"depth":312,"text":265},{"id":271,"depth":312,"text":272},{"id":305,"depth":312,"text":306},"How Book-A-Bed collects, uses, and protects your information.","2026-04-24","md",{},true,"\u002Flegal\u002Fprivacy-policy",{"title":5,"description":325},"legal\u002Fprivacy-policy","5_TqYrP3rldjYQ_uM6O7YgLHfPxkIr3uiO254MS-Zs8",1778159936925]